Re: iSync and .Mac account problem...

[Claire Hart]

I also had trouble, but I think it started Sunday night when I was 
trying to download an iTunes song and my password wouldn't work.  I 
asked to be reminded of my password, but it didn't recognize my 
username.  So then I went to dotMac to explain the situation in an 
e-mail, but have not received a reply.  I've since bought the CD at the 
bookstore, so I don't need to try iTunes again for now.  I still can't 
download my e-mail because it wants me to confirm my password, yet 
tells me it's incorrect.  I paid dotMac's year membership nearly three 
months ago, and now it behaves as if I'm not in the system at all.  
Weird...  Since I'm not really using that address yet, I can wait it 
out and see what happens.  The scary thing, though, is if iSync isn't 
working.  The first time I iSync'd my PB with my iMac, I erased the 
filled calendar rather than filling the empty calendar - not sure 
exactly what I did wrong there.  However, that's the risk I feel I'm 
taking each time I iSync.  It hasn't happened again, but it seems as if 
this sort of Apple glitch could cause that.  How do you back up iCal 
and Address Book, anyway?    - - -  Claire


         Hey Simon...
        A more incisive interpretation of my travails yesterday would,
reasonably, indicate that this has been an ongoing problem with the
SERVICE for some of us for some time; and, more to the point that, what
APPLE laughingly offers for "TECH SUPPORT", such-as-it-is, in this area
is blissfully, (and dangerously), ignorant of the problem.
        As of now, my iSync only works sporadically, and my iDisk not at all.
        eMail is a mess, and it'll be some-time before I know how many
Accounts I've been 'Bounced-Off of.
I too had some of these problems today, but my iSync problemo
has been occuring for the last week or so and it's really annoying.
        dotMAC's been having major MAINFRAME?) problems for the last 24hr or
so.
        '[EMAIL PROTECTED]' went down 11:00 PM last night for many of us and
'Locked' us 'Out' of the SYSTEM till after 02:00 PM this afternoon.
iDisk, Bounced Mail, the whole 9yards.
        I spent over 3 hours this afternoon 'sloshing' thru APPLE's,
'Worst-in-the-Industry's', live Tech and Account Support system, only
to find, after 8 different assistants and supervisors, that no one
there had a clue that there was anything wrong.
G'day Guys,
I'm having a few dramas with iSync and my .Mac account - can you
help?
This is the box that comes up when I try to sync...

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