On 05/10/04 14:18, "Claire Hart" <[EMAIL PROTECTED]> wrote:
>>> When nothing is open and all applications (according to the dock) are >>> not open, and my menu bar has "finder" as the open application", and I >>> click "help", there be nothing in the resulting opened window. I have >>> Help's own red/yellow/green buttons, the left/right arrows, the little >>> house button, the "ask a question" field, and nothing in the white >>> area >>> below it. The left/right arrows are black, but go nowhere. Clicking >>> the little house takes me nowhere. When I type anything in the "ask a >>> question" field and hit "enter", nothing happens as a result. >>> >>> I'm using Panther on a 17" PB 1.5GHz. My iMac DV400 also is running >>> on >>> Panther. On my iMac, it works fine. I close all apps, click "Help", >>> and get the usual stuff filling in the big white space: the big X on >>> the left half and a few links on the right, such as What's New, etc... >>> >>> Claire >>> >> Does the help menu in the Finder says "Mac Help"? Have you checked, in >> Help >> Viewer, what is in the "Library" menu? any "Mac Help" there? If so, >> what >> happen if you select it? >> >> -Laurent. >> > I selected "Mac Help" under "Library", and the Mac Help window filled > in as it should. I clicked here and there, and it works fine. Yeah! > I quit it, then opened it again, and it was blank again, requiring me > to go up to the menu and select it again! Thanks for helping me get > access to it, but any clues as to why I have to add the extra step? Dunno. As an experiment, you might want to quit Help Viewer. Then, going in your home directory, go in 'Library', then, inside 'Library', 'Preferences' and retrieve the files named 'com.apple.help.plist', 'com.apple.helpui.plist' and 'com.apple.helpviewer.plist' and take them out of the Preferences folder. Then, try again and see if that helps. -Laurent. -- ======================================================================== Laurent Daudelin Developer, Multifamily, ESO, Fannie Mae mailto:[EMAIL PROTECTED] Washington, DC, USA ************************ Usual disclaimers apply *********************** -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
