On Tue, Oct 19, 2004 at 6:12 pm -0400, Laurent Daudelin wrote:

>I just read that Apple had released new iBooks. The entry level is at $1000
>and comes with built-in AirPort Extreme.
>
>Now, I bought 2 iBooks at the educational price that were more than that in
>addition to the 2 AirPort cards I had to purchase separately. The purchase
>was done on September 10. Is there something I can do to get a refund or
>something? I know Apple has some kind of price protection, but I'm not sure
>how long it is usually. Anybody knows?

I thought that price protection only applied to the same product being
reduced in price, rather than a new product having a higher spec but
lower price. But for your sake, I hope I'm wrong!

Ah - just found this:

>Should Apple reduce its price on any shipped product within 10 calendar
>days of shipment, you may contact Apple Sales Support at 1-800-676-2775
>to request a refund or credit of the difference between the price you
>were charged and the current selling price.� To receive the refund or
>credit you must contact Apple within 14 business days of shipment.

(from <http://store.apple.com/Catalog/US/Images/salespolicies.html>)

Sorry, not very encouraging...

TimH



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