Snip

>I can't even get the contact us page to load to ask PayPal whatssup!
>
>If need be can anyone contact me offlist to help me fix this, its probably
>something wrong with my settings...other websites load just fine.
>
>Kristina

Hi Kristina, here is some info on why you are having problems. I originally
posted this to a yahoo group I belong to.


Paypal and its parent eBay upgrade their software (the new eBay 2.0) on or
about June 5, 2004. They no longer fully support Mac OS 9 browsers. Their
software is designed to work with Windows computers only. They wont admit
this, but that is what has happened.

Here is what I have found out that does not work with Paypal.

iCab, cannot change funding source, it gives you a new page asking to add a
new bank account. Unable to complete payments. Cannot send a trouble report
by their web based system, buttons dont work when you try to send the
report. Prior to this upgrade, iCab worked in all functions. iCab version
2.9.7 & 2.9.8

IE, pages dont load, buttons dont work, this varies from day to day as
Paypal changes the coding on each page. Unable to complete payments. Prior
to this upgrade, IE works in all functions. IE version 5.1.7

Opera, will work but I dont like it. Opera v6.0.3

Netscape, have have tried it, seems to work ok, but was advised by Paypal
support that it has problems also. Netscape v7.02

In eBay, iCab will lock up computer with large amounts of disk acitivity
(memory usage increases about 36mb per each open window or tab) when you
have more that 3 tabs open. This expierence was with a PB1400/G3/466
upgrade and OS 8.6 & 9.1 and a iMac/rev a, with OS8.6 and 256mb ram (with
iMac its about 5 tabs open before I get problems). With more than three
tabs open, it can take up to 5 minutes of disk acativity to open or close a
tab, as the computer starts uning VM.

The new Ebay 2.0 also included new and increased advertising for users.
When I created filters to cut down on some of the advertisments, ebay
started downloading 5k and 10k PDF files which were ads. I deleated the
filters and removed the PDF viewer in iCab to stop this.No other web site I
have been to has ever done this. Prior to eBay v2.0 upgrade this was not a
problem.

Its important to note that of all the browsers for the Mac and OS9 or
below, only iCab is still being upgraded. A good reason to suport shareware.

There are thousands if not millions of Mac users with G3 and G4 machines
runing various flavors of OS 9 or below. These users do not want to upgrad
to OSX, some cannot upgrade, but their Mac's are fully capable of surfing
the web. There is no reason not to suport these users.

This is not a problem where your machine is underpowered, this is a coding
problem. Please call Paypal customer service line and let them know you
want them to suport Mac's

PayPal US toll-free at: 1-888-221-1161 or please call 1-402-935-2107.

Avrage hold time 30 minutes.


If you are going to set up a ebay store, I would talk the some merchants
that use PayPal. Here is a link to a PayPal developer fourm. Discussion
about the changes in PayPal service that makes browsers unusable.

http://www.paypaldev.org/forum.asp?FORUM_ID=29

I would try to use Netscape v7 for your computer and see if it is any
better. I use it under OS 8.6.

Ken Vann




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