On 1/25/05 7:40 PM, "Amber" <[EMAIL PROTECTED]> wrote: > I have talked to Apple care after doing an archive and install (I did two > archives and installs - one with and one without preserving system > preferences). Also checked Disk Utility with the Install CD..it finds no > problems on the Mac HD. Neither does Diskwarrior.
I hate getting into the middle of this kind of problem because so many times the more the user fumbles around (and is told to fumble around through technical support) the more messed up the computer can become. I hate the way tech support has devolved into a minimum wage drone reading prompts from a screen. The first thing I'm going to suggest is creating a new account (an admin account) and see what happens. Configure it for internet and see if you can get online. I expect this will solve nothing but hey, lets see. If the computer does work properly then we can talk about transferring data to the new account. To repeat, I don't expect this to be a successful operation but I never pass up the opportunity to try the easy fix. The next solution would have been an archive and install which you have already done so we are gonna bypass this and go right to formatting the drive and reinstalling everything fresh. WAIT! Your data. The DVD drive not working is a problem but it could be a software issue that resolves itself once you reinstall the OS. Does the CD burner work? Do you have .mac account? Have an external hard drive? Access to a network? An iPod? External drives are getting really low-priced right now and make a great backup solution. If erasing the drive and reinstalling doesn't work I'd start thinking about RAM or the possibility that your computer is channeling Drew Barrymore. But I really suspect formatting the drive and reinstalling the OS will solve the problem. And if you can afford it get an external hard drive and do weekly backups. Just a suggestion from someone who once lost everything when his computer decided to attempt throwing itself from a moving car. david -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[email protected]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---------------------------------------------------------------
