Just an Update regarding my quest for a working battery: >>It would be helpful to others if those being difficult >>or providing substandard service or materials are >>clearly identified. What dealers did you deal with?
>APC was direct from them. I am waiting for return phone call. APC Returned my phone call, and is sending out a replacement battery. They are paying the shipping cost both ways. >The other was from Eagle Imports Intl, 2757 So 300 West Suite # D >Salt Lake City, UT 84115. This is the company that has not responded to >>my repeat phone calls for a RMA. Will let you know how it goes with >the >charge card company refunding the charge. Eagle Imports returned phone calls after 7 days. Says problems caused by move from Salt Lake City to Logan UT. Says Quest telephone company has messed up their local POTS and 800 service and their voice mail service. Also Quest provides DSL to company and that has been messed up. I was given a direct phone number to the rep I talked to, so to bypass voice mail. Eagle Imports agreed to send replacement battery. Will pick up the original battery that tested dead. Will pay for shipping cost for both batteries. I am waiting on replacement to test. If replacement battery does not work, they have agreed to take it back, pay the freight cost, and not charge a restocking fee. Eagle Imports believes that one or more cells in battery is dead. Contacted Other World Computing about their brand of batteries. They advise the following: The NewerTech batteries are not compatible with VST external charger. The VST charger's overcharge batteries. While my Wallstreet charges the Apple Brand of battery, the charge card could be "weak" and not work with a battery of larger capacity. Other World says the NewerTech line of battery has a low rate of return, most all problems being with a defective charger in the PowerBook or the use of an external charger. Other World answered emails promptly. Testing to be done: Will take the two problem batteries to user group meeting this thursday. One other member has Wallstreet and I will test batteries in his PowerBook. Will advise what happens. I want to get my Wallstreet working reliably. I will use it in a dirty work enviroment, and don't want to use a new PowerBook in such enviroment. I currently use a PB1400 daily at work, (it has no problems) but I would like to go to a larger screen. Is their any way to test the charge card in the Wallstreet other than replacing it with a new one? By the way. The AC power supply for the Wallstreet is a new one of the YoYo style. No problems with that. Thanks for all the suggestions I have received from you. Ken Vann ================================================== Old Mac's have new uses with WiFi. See my FAQ for what you need at http://home.earthlink.net/~kjvann/ -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[email protected]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---------------------------------------------------------------
