A lecturer at my technical university (www.dtu.dk) argued that the optimal quality was the cheapest you could get your customers to accept.
One has to bear in mind that there will be a point of diminishing return, after which better quality gets prohibitively expensive. An interesting case to the point are WWII fighter planes. The Germans spent twice as many hours building a Messerschmidt 109 as the did the British to build a Spitfire. The Messerschmidt may have been better built, but every month during WWII Britain turned out more planes than Germany. In this case, quality difference probably did not matter much, as planes were more likely to be lost due to enemies or unexperienced pilots than to mechanical failure. But there is no doubt that software quality could be improved significantly for very little money - it is a question of attitude. martin -- G-List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-List list info: <http://lowendmac.com/lists/g-list.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/> Using a Macintosh? Get free email and more at Applelinks! <http://www.applelinks.com>