Anyway, when it comes to zapping the PRAM, I have often found that the keyboard thing doesn't work. Sometimes it is the keyboard, sometimes, I suspect that the the PRAM is corrupted. Or if it boots up from the CD, do it with the free tech tools. Anyway--for all really bad problems--unplug the computer, pull the battery and let it sit for a while. I'm not sure if this is better for the computer or the owner.
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