On 12/2/03 3:32 PM, "G-List" <[EMAIL PROTECTED]> wrote:
[EMAIL PROTECTED]
I have been trying to reply to the helpful responses I have received from the list regarding my attempts to have a Tempo Trio work in my G3 MT Rev C. It was from a fellow lister that I found the information at the bottom of a web page on Sonnet's web site. This information identified that: the Trio is NOT functional w/Rev C G3's, that they are working on a fix.
Some RevC's not all, which is why it's driving Sonnet crazy.
I'm OK with the whole 'buyer beware' concept, but I would have thought that if they were going to post information on their website warning people about a hardware incompatibility within a subset of a group of computers that they claim the card works in, they would not place it at the bottom of a long list of driver/firmware upgrades for many other cards in addition to the one that the problem exists. Am I being silly to think they would chose to be more up front on this issue?
No you're not being entirely silly on this. But they *are* being up front about this: the caution about the RevC G3's is on the main product page.
<http://www.sonnettech.com/product/tempo_trio.html>
Granted you have to read the footnotes, but it's there, not buried deep in the drivers page.
The problem arises that they can't say, blanket-fashion, it doesn't work on RevC G3's, because it does work on SOME of them.
There's a distinct subset of RevC G3's that they don't work on, which is one reason they're having problems. Another is that it doesn't seem to be the same problem on all of them. I've gotten two fixes from them that, while they didn't fix the problem on MY G3, did fix the problem on the RevC G3 *they* had that displayed the problem.
(and the problem in my case wasn't that it wasn't recognized, it was that the system would not boot at all with the card in the slot.)
The Trio is a good card, though if you don't have one of the problem machines.
-- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group
Institutions do not have opinions, merely customs
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