Help?

I've installed a g4port (griffin) in an agp G4 (OS 9.1) and cannot get it to print. 
I've gone through 
all of the instructions and installed everything properly (as far as I know). The 
imagewriter does 
go through its carriage return on computer start up so I think it's communicating; 
however, 
when I go to print, nothing. I get the print window, and print, but no spinning. 

AppleTalk is off (to use a serial printer), and I've set it to use the modem port as 
instructed. 

We are using the ImageWriter to print mailing labels, and MS Word 3 -- 

Any suggestions?

Pat

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