on 10-3-04 2:10 PM, [EMAIL PROTECTED] at [EMAIL PROTECTED] wrote:

>
>> But the thing that *really* got my attention is your mentioning
>> their support of the shared connection setup. From what I can tell,
>> very few ISPs are willing to support networking.
> 
> NAT Routers are so simple.  Their doc is usually thinner than your Macs!
> 
> Who cares if the ISP "supports" Macs or NAT Routers?
> 
> What type of handholding are you looking for?

What I meant was: the simple fact that the ISP in question was willing to
acknowledge anything on the end user's side *beyond* the ISP-provided modem
impressed me.

If you're an ISP, it's simply easier for you to say: "when we install you,
we'll help you configure the DSL modem and one computer to talk to that
modem.  If you have multiple computers utilizing the connection and you run
into problems that are not directly related to the equipment we've provided
(i.e. our modem), you're on your own."  That's the sort of "support"
experience I'm familiar with.

It sounds like the ISP in question here (Alltel) may actually give a poop
about their end users.  Sorry, but for me, that would be an entirely new
experience. �_�


Best,

James Fraser


--
G-List is sponsored by <http://lowendmac.com/> and...

 Small Dog Electronics    http://www.smalldog.com | Refurbished Drives |
 -- We have Apple Refurbished Monitors in stock!  |  & CDRWs on Sale!  |

      Support Low End Mac <http://lowendmac.com/lists/support.html>

G-List list info:       <http://lowendmac.com/lists/g-list.shtml>
  --> AOL users, remove "mailto:";
Send list messages to:  <mailto:[EMAIL PROTECTED]>
To unsubscribe, email:  <mailto:[EMAIL PROTECTED]>
For digest mode, email: <mailto:[EMAIL PROTECTED]>
Subscription questions: <mailto:[EMAIL PROTECTED]>
Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/>

Using a Mac? Free email & more at Applelinks! http://www.applelinks.com

Reply via email to