On Nov 21, 2004, at 1:19 PM, Clark Martin wrote:
At 2:56 PM -0500 11/20/04, Len Gerstel wrote:I have a beige running 10.2.8, g4 533, 576 meg ram. I have Office X installed. Word launches fine. Excel just started crashing upon launch. I get the splash screen, I see the toolbar, then when you normally get the dialog box to choose what kind of document you want to open, Excel quits. I have never used power point, but upon launching, it does the same thing.
I just logged into my emergency account and it does the same thing.
I have reinstalled Office agter deleting the entire office folder in my applications folder. I have deleted all the microsoft preferences in users/lengerstel/library/preferences.
I have just installed Office on another partition on my hd, and it does the same thing.
Anyone with any ideas? I'd hate to have to run excel 98 in classic.
What version of Office do you have?
It could be a font issue. Office 2004 dumps a folder of fonts into /Users/username/Library/Fonts, 2001 I think puts the fonts into /Library/Fonts. If it's 2004, try tossing the user font folder. If it's 2001 try clearing out the MS fonts (I can't think of a way to tell which are which off hand).
I am running the first OS X version of Office. I will try tossing the fonts tomorrow. The splash screen says it is loading the fonts and gets past that stage, IMPLYING that the fonts loaded ok, but we all know Microsoft apps.
This crashing only occurs when I launch Excel from the toolbar. When I double click a document, it opens fine. Any other thoughts?
That sounds like a problem with Templates and anything else that appears in the Project Gallery.
That's one of the things I don't like about Office. They changed it from running an installer to "just copy the folder" then when you run an Office App for the first time it does the actual install. It will also do a re-install if it doesn't find some of it's parts. but if others are missing it doesn't do it's re-install. One problem with this is that about half the Office folder is stuff it copies to another part of the HD, wasting space.
Most of the MS files are self evident but not all. Have you done a search on Microsoft, Office or Excel looking for other files deposited around the HD.
On a side note, -- Clark Martin Redwood City, CA, USA Macintosh / Internet Consulting
"I'm a designated driver on the Information Super Highway"
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