At 09:55 AM -0400 06/21/2005, Al Poulin wrote:
Hello Listers. I put this question on another list over a week ago
but received no answers.
Can my ISP remove an e-mail item from Mail?
Your ISP has NO access to the copy of the mails you've downloaded
onto your own computer, using Apple Mail or any other email client.
I am using Mail 1.3.9 with Panther 10.3.7.
One day, I told my wife that she had an e-mail that she should look
at. I opened it to tell her what it said. The next day, she went
to look for it in the Inbox. It is not there, we can't find it
anywhere. The Trash does not have it. I did not move it into any
folders and I'm sure I did not label it Junk.
It's bound to be there somewhere. My housemate looses mails all the
time. I often find them by searching then resorting by sender and
date...
I went to the cox.net web mail page for the account. The missing
e-mail was not there either, although the preference is set to
remove copy from server after one week.
Odd that the message should be gone from the ISP's server, if you
have Mail set to leave messages there for a week. Double check the
settings. Make sure that mail account isn't being accessed by
another copy of Mail (like from another user on that Mac or from
another Mac etc).
...Check which date by which the messages are sorted - date received
or date sent. If the latter, and the sender's clock is foo, it could
be just at the wrong end of the list, with a date years in the past
or future...
The only scenario I can speculate is that the ISP's server lost the e-mail and
then removed it from the Mail Inbox when we downloaded e-mail the next day.
It just doesn't work that way. Once you've downloaded an email, the
copy in your local mail client's database is yours - the ISP has no
access to it.
- Dan.
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