Greetings ( + )!( + )

On Jul 9, 2005, at 5:40 AM, Andrew Grebneff wrote:

B&W G3 Rev 1 OS9.2,  using MacModemMagic modem scripts.

What it did with the first modem about a month ago (a GV internal) was that all of a sudden it would dial the ISP number only, then go silent and give me a false "no dial tone" or "the modem could not detect a carrier" message. With the replacement Apple internal modem installed, it refuses to dial out at all (no modem tones), then gives the same false message. I use MacModemMagic scripts, which have been working fine for years on several Macs. Just in case I reinstalled them, but that didn't make any difference.

When it first failed I messed around with the phone connections. It is connected via 2 extension phone cords in line from a jack in another room, terminating with a triple socket under the computer desk. Into that are plugged the B&W, the external GV on this 6116/G3, and a cordless phone. I tried initially jiggling the connectors, swapping 3 the cords around, then replacing the B&W's cord. Immediately after changing the cord I managed to connect... once. Then nothing. I think that was a coincidence and that the connections have nothing to do with it. And I have been using extension leads ever since first getting onto e-mail, and have NEVER had a problem with it... my opinion is that ISPs just like to try to blame their faults on other things!

Ignore dial tone is checked in the Modem CP.

Anyone have the cure?

--

Have you tried to connect to another ISP?
If not look-up your local connection number for "JUNO" http://www.juno.com/ and select the local access number for your area. Well that is unless JUNO is currently your ISP and if so then do a Sherlock for a dial-up ISP in your area.

You can always dial into them and connect, however they won't let you login.

The other possibility is that your signal level is to low. You could complain to your telco. that you are having a hard time hearing the other person during conversation (don't mention a modem connection) and they might come out and do a level test.

If your telco has provided you with a "Smart Interface" at their Point-Of-Presence (POP) to your home, then they will be able to test the signal level from their test board in the central office. At least it's worth a try. The signal level from your central office can degrade over time due to many influencing factors.


Best Regards, /\*_*/\

Harry (*^_^*)


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