> From: Tom Baker <[EMAIL PROTECTED]>
> Subject: [G] JPEG weirdness: what is DialTrans?
> Date: Tue, 6 Sep 2005 00:27:58 -0600
> 
> I have been downloading JPEG digital photos from a camera, adjusting
> them in Photoshop CS2 (a.k.a. Photoshop 9) on my G4 running 10.3.9, and
> then burning them to CDs in Toast 6 (in hybrid Mac/PC format). Friends
> who have been viewing these JPEG images on their own Macs or PCs have
> never had any trouble opening and viewing them before. However, today I
> made another batch of CDs with JPEG photos on them (after adjusting
> each photo in Photoshop 9 as usual), and two of the friends I gave them
> to called me this evening to say that about a fourth of the images will
> not open on their computers. One has a PC and the other a Mac, and the
> bad photos won't open on either one of them. On the friend's Mac (an
> 8100 running Photoshop 3 in OS 8.6), trying to open the bad ones brings
> up a box that says something like "The Application DialTrans cannot be
> found." Neither he nor I have ever heard of anything called DialTrans.
> 
> As I said, I'm using Photoshop 9, keeping the format of the photos as
> JPEGs just as they come from the camera, and nowhere in Photoshop Help
> is there any mention of anything called DialTrans. Toast 6 Help doesn't
> recognize the word DialTrans either. Likewise, a search from the Mac
> desktop on "DialTrans" brings up no app nor anything else of that name.
> So, can anyone here tell me what this DialTrans thing is that his Mac
> is complaining about not finding? I just checked some of the images on
> my hard drive that he says won't open on his Mac, and on my Mac they
> open into Photoshop 9 just fine, as JPEGS, as usual. So, in this batch
> of photos, something must have happened on the way to the CD that never
> happened before, and it involves something called DialTrans. Any ideas
> what?
> 
> By the way, I don't know if it's relevant or not, but the friend made
> an observation that most of the images that won't open on his Mac have
> the suffix .jpg in lower case letters, while all of the ones that do
> open fine have .JPG in upper case letters (I didn't add any suffixes;
> Photoshop did--I guess it's set to do that in Prefs). But why should
> that make any difference?
> 
> Tom


Did they open on your machine *from the CD*? When you adjusted
them, before burning, what steps did you take? Did their file
type and creator code match the "eventually" unproblematic ones
before you adjusted them. What about after? And what about when
they were burnt to CD?

David Elmo


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