On Sep 23, 2005, at 8:37 PM, Michael Kuhl wrote:
Yes it's in a known good jack and a known good cable. I've been in
IT for
16 years and know way beyond the basics,
but have recently gotten into the Mac world and trying to repair
this iMac
for a customer.
It's a hardware modem, so if the mac was messed up you wouldn't see
the modem at all; no dial tone is something that's reported by the
modem.
I would check the cable from the jack on the Mac to the modem, or
look in the jack itself. I've seen jacks that have gotten the wires
popped out of their channels and crossed. You PROBABLY can't put
that connector from the jack to the modem card on backwards, but I'd
check that as well. (I've been in IT business for 11 years and I know
that's a noob mistake, but don't ever discount Murphy's power in this
business ;-)
Possibly a broken wire in the jack, too. Other than that, possibly
you got a doa replacement modem.
--
Bruce Johnson
"No matter where you go, there you are", B. Banzai
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