On Sep 28, 2008, at 5:05 AM, Aaron wrote:

> It's pretty clear that the case's firmware has been clobbered. But  
> I'm wondering if the drive's firmware might be OK, so that I could  
> read it if I took it out of the case. Any thoughts?

You're confusing different things. The firmware you clobbered with the  
"bridge" firmware (bridges the SATA HD to either USB, FW400), not the  
HD firmware. HD firmware is rarely upgraded these days, I've only  
upgraded one HD in my life, and I'm nutty about firmware updates. I've  
had several devices literally given to me as "defective" that were  
completely salvaged by firmware updates.

In your case, I'm not familiar with the MyBook firmware, but normally  
each port (USB, FW) would have it's own separate firmware. Since it  
appears that both the USB and FW firmware were hosed in the same  
operation, perhaps WD places all the firmware into one single chip  
that's segmented for each port.

Can you run the firmware update program again?

Did you follow the instructions? (obviously the instructions are  
"windows-centric" and you can ignore the windows-only instructions  
that make no sense).

If you can run the flash program again, perhaps do so from Safe Boot  
(hold shift key at startup).

If you can't get this going, there are Windows-only programs to force  
flash some chips, but you'd need to know the brand and size, and also  
have the binary firmware file. This could be difficult, but I  
guarantee your enclosure can probably be salvaged, however, the know  
how may be too difficult, and you might need to consider another  
enclosure (your HD is almost certain good, and can be removed and  
place elsewhere).

Good luck! Kris

READ THESE:
MyBook Home Mac Firmware Instructions

IMPORTANT: The following precautions must be performed before applying  
the firmware update:

• The WD My Book Home Edition hard drive MUST be connected to the  
computer via USB
• WD Anywhere Backup MUST be turned off in the system tray
• Apple Time Machine MUST be turned off
• WD Button Manager or WD Drive Manager MUST be uninstalled from the  
system
• All AntiVirus software MUST be disabled
• All Anti-Spyware software MUST be disabled
• ANY and ALL programs that would require drive access during the  
update MUST be disabled

Failure to perform these precautions may cause data corruption/loss  
and/or drive failure.
• Disconnect all other external drives from the computer except for  
one My Book Home Edition hard drive.
• Ensure that the My Book Home Edition hard drive is connected to a  
USB port.
• Select the file WD_MB_Home_1028_1_02.dmg. Click on the Download  
button to download the file. Download the file to your desktop.
• Double-click on the file named WD_MB_Home_1028_1_02.dmg.
• WD_MB_Home_1028_1_02 Drive Image will be mounted to the desktop.
• Double click the WD_MB_Home_1028_1_02 Firmware Updater.
• If needed, type in your system password. The firmware updater  
program will scan the USB bus for any applicable hard drives.
• Once found, click on the Upgrade button.
• Once completed, the software will indicate that the firmware has  
been updated and the WD My Home Edition hard drive will shut down  
automatically. Click on the Exit button to close the utility.
• Download and install the latest WD Drive Manager program from our  
Download Library.
• Please remove the USB and power cable from the My Book device. Wait  
10 seconds and then connect the power cable and USB cable to the My  
Book device.





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