At 2:42 PM -0800 2/26/2009, Scott Fiore wrote:
>own a Motorola Surfboard 5220 modem (about 1 1/2 years old) that I
>connect to my Airport Express.  I received a call from my internet
>provider this morning notifying me that because this modem is being
>discontinued by Motorola, it will soon stop working and I will need to
>buy or rent a new modem.  Does this sound right?

yes, and no.  And welcome to the quandry posed by owning your own 
telecom gear instead of renting...

Due to the way cable modems work, the ones on a provider's network 
*must* be fully supported by their CMTS (head end router).  I think 
you'll find that your ToS states that they can tell you what make & 
model modems are permitted.

That being said... It's baloney that the modem is going to stop 
working just because Motorola is discontinuing that model.  Total 
baloney.  The truth is that the cable company simply no longer wants 
to support that model, so they're going to unprovision them (shut 
them down intentionally).  Why?  Two main reasons:  1) Evil company 
etc.  2) They're upgrading to DOCSIS 3.0, and your modem doesn't 
support that faster protocol.

HTH,
- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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