On Mar 12, 2009, at 2:41 PM, Anne Keller-Smith wrote:

>
> Hi, all !
>
> Strange, strange phenomenon.
>
> I delete my messages in Mail, and the next day they come back ...
>
> I do it again, and when I open Mail again, they are back ...
>
> I am thinking a reinstall of Mail - do I do this from my OS10.4
> original disk?
>

Re-installing mail won't solve the problem..this is a user/data issue  
not a program one.

IS your email account a POP or IMAP account?

If POP is your account set to mark mail as read and  delete the mail  
from the server upon download?

If IMAP, rebuild your inbox (select it, select Mailbox > Rebuild) from  
the menu. This may also work with POP accounts, I don't know, I don't  
touch the things.

More than likely your deleted mail will come back when you do this.  
Delete the mail again, the IMMEDIATELY right-click (or control-click)  
on the inbox and select 'Erase deleted messages'.

This usually fixes these sorts of issues.

Finally, if it IS an IMAP account, and the above does not fix your  
inbox, quit mail, call your ISP support folks and tell them that  
someone who knows what he's talking about has told you to ask them to  
kill all the imapd processes your user is running on the server.

I've got a few folks with what I suspect are connectivity issues who  
ebnd up with dozens of zombie imapd processes on the server and un- 
deleteable mail is a symptom they often have.

You really don't even have to quit mail...it doesn't care of the  
server processes die, it just reconnects if it needs to.

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs



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