On 1/22/10 11:10 AM, sharonopolis wrote:
I was hoping someone could help me troubleshoot my 500 MHz G4 running
OS 10.3 (not sure if it's a Sawtooth, Gigabit Ethernet, or Digital
Audio). It normally boots off of a 8 GB HD and has 2 500 GB HDs
connected by way of a PCI-slot ATA card. I think the card is the
Sonnet Tempo but it might be a SIIG card. I bought it years ago and
unfortunately cannot find any documentation on what it is!
The problem is that several days ago I could no longer access the 500
GB drives from the network, and when I went to the G4 to check, the
drive icons for all partitions of these drives were missing. Disk
Utility can't see them either. I even went so far as to install a
bootable OS 10.3 on a partition less than 128GB when I set up the
system, and I can't get the bootloader to realize it has this option.
The computer boots up fine from the original 8GB drive, although it
now seems to become unstable and freeze within 2-16 hours after
startup.
These two 500 GB drives are important to me as they are backup for the
rest of my computers. I can always take them out and rescue the data,
but I'd really like to get the backup system (network backups with
SuperDuper) working again. I think it unlikely that the HDs failed at
the same time, so I first suspect the card, the PCI slot, and then the
motherboard. I've jiggled all the connections on the card and no dice.
I'd like to try it in a different PCI slot (since there are 3 others)
but I don't remember where to grab and how much it's ok to pull to get
the card back out. Any advice?
For starters run System Profiler (Apple Menu - About This Mac - More
Info...) and check under PCI Cards. If the card isn't showing up then
there is something wrong with it.
Also try disconnecting one drive at a time (with the power off) and see
if the other shows up.
--
Clark Martin
Redwood City, CA, USA
Macintosh / Internet Consulting
"I'm a designated driver on the Information Super Highway"
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