On Oct 13, 2012, at 11:34 PM, Les wrote:
I have a new Western Digital My Passport Studio external USB/
Firewire drive for backup. Unfortunately this thing has been
overwhelmingly problematic. It won't mount, Disc Utility can't fix
it, and Disc Warrior hangs up while locating directory data. My CCC
data is on this drive as it was meant to be my insurance when my
main machine fumbled. I'm convinced the file structure is hosed so,
I'm requesting help with UNIX commands in Terminal to attempt a fix.
BTW my machine is a G5 1.8 DP, OS X 10.4.11
I don't think any Terminal commands are going to help, after all, Disk
Utility is just a GUI for fsck, so if Disk Utility fails, it's nearly
100% certain anything you'd try in Terminal would also fail.
Since you have both USB & Firewire ports, you should be using Firewire
as your first choice option, and default connection. Firewire is
faster and much more stable than USB on Macs. If Firewire won't work
for you, then try USB. Tiger 10.4 is more problematic with some USB
chipsets than Leopard, so upgrading to Leopard might possibly help
with a USB connection?
You should note, there was a firmware update for the My Passport
Studio, and if you haven't applied this update, do this first before
trying anything else:
<http://support.wdc.com/product/download.asp?groupid=211&lang=en>
In this download area, there is a "WD Universal Firmware Updater for
Mac" which I assume you might need, and also something called "WD
Macintosh +TURBO Drivers" which may be necessary? I suspect that once
you get the firmware updated, and the drivers (or Leopard update) you
may be able to repair any file system damage with Disk Utility? If you
can't get Disk Utility to work, the next level is Alsoft DiskWarrior,
and if DiskWarrior can't salvage it, the next level is ProSoft Data
Rescue 3, and the final level is a commercial data recovery service. I
suspect you can handle this with a firmware update, some drivers or
system update, and Disk Utility? I'd think DiskWarrior would certainly
be capable of salvaging this HD completely as possible, likely with
little or no data loss.
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