Bugs item #1647600, was opened at 2007-01-30 02:43
Message generated for change (Comment added) made by frp001
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Category: msn
Group: None
Status: Open
Resolution: None
Priority: 5
Private: No
Submitted By: ravennolonger (ravennolonger)
Assigned to: Stu Tomlinson (nosnilmot)
Summary: MSN connection problem

Initial Comment:
Can anyone shed some light on an issue I have with Gaim on windows connecting 
to MSN. I can not connect to MSN either by regular protocol or even using the 
HTTP method. I however can connect to MSN using trillian. I would rather use 
gaim, but because it won't connect I am stuck using trillian for msn. I am not 
even sure this is a bug, but I'm not getting any help in the support threads, 
so I decided to open it in here opening some the developers would have an idea.

Here is the error I am getting. 
 
Connection error from Notification server: Reading error 
 
Here is the debug log: 
 
gtkappbar: wnd_poschanging 
account: Connecting to account [EMAIL PROTECTED] 
connection: Connecting. gc = 01800030 
msn: new httpconn (01824068) 
dnsquery: Performing DNS lookup for messenger.hotmail.com 
gtkappbar: wnd_poschanging 
dnsquery: IP resolved for messenger.hotmail.com 
proxy: Attempting connection to 65.54.239.80 
proxy: Connecting to messenger.hotmail.com:1863 with no proxy 
proxy: Connection in progress 
proxy: Connected. 
msn: C: NS 000: VER 1 MSNP9 MSNP8 CVR0 
msn: S: NS 000: VER 1 MSNP9 MSNP8 CVR0 
msn: C: NS 000: CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 6.0.0602 MSMSGS [EMAIL 
PROTECTED] 
msn: S: NS 000: CVR 2 7.5.0324 7.5.0324 6.2.0208 
http://msgr.dlservice.microsoft.com/download/5/a/8/5a892c0f-5b87-4767-8927-6fe5d8cfc582/Install_MSN_Messenger.exe
 http://messenger.msn.com 
msn: C: NS 000: USR 3 TWN I [EMAIL PROTECTED] 
msn: servconn read error, len: 0 error: Windows socket error #10036 
msn: Connection error from Notification server (messenger.hotmail.com): Reading 
error 
msn: C: NS 000: OUT 
account: Disconnecting account 00CA9E50 
connection: Disconnecting connection 01800030 
msn: destroy httpconn (01824068) 
connection: Destroying connection 01800030 
util: Writing file prefs.xml to directory C:\Documents and 
Settings\user\Application Data\.gaim 
 
Any help would be greatly appreciated, or even a patch to fix this. This has 
been occuring for a while now even with the new Beta 6, but basically has been 
happening since beta 2.x came out. Is it the version of MSN gaim is based on 
compared to what trillian is based on? 
 
Thanks 

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Comment By: Francis Pied (frp001)
Date: 2007-03-28 17:13

Message:
Logged In: YES 
user_id=308748
Originator: NO

I confirm what pensivecynic says, this only happens to my behind corporate
firewall.
I can add the following details:
- The errors occurs both on a Linux version of client & Windows version
- I ran wireshark on the connection to the proxy using Gaim and after that
MSN. The corporate FW chucks me out because I am attempting to initiate a
connection to port 1863 (or 1683 I cannot remember) using SSL when only
port 443 is allowed. Granted, this could be just an issue with how IT has
set the FW in my company, but the trace using MSN client shows that it
connects to a totally different server using port 443 and then starts
communicating through HTTP to the MSN http gateway.

I hope this can help.

Francis

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Comment By: Kott (kottski)
Date: 2007-03-22 20:51

Message:
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I have the exact same problem I cant connect to msn unless.... I reinstall
gaim.

If I mark "run gaim" after the installation, gaim will connect to msn
however:

If I close gaim or reboot my computer etc.   gaim wont connect to msn.

this problem ocurres if I use gaim1.5  2.0beta3 and 2.0beta6

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Comment By: ravennolonger (ravennolonger)
Date: 2007-03-15 14:39

Message:
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Anyone have any updates on this, or a workaround?  Still puzzeled why
Trillian works and Gaim does not.  Is there a way to get gaim updated to
the same version of MSN that Trillian is using to test if it's a version of
MSN that is the problem (possible version blocking at the firewall?)?

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Comment By: Dave Bell (pensivecynic)
Date: 2007-02-25 20:06

Message:
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if it helps at all for me that exact error occurs only when I'm behind the
corporate firewall.
At home  GAIM connects.  Trillian and native MSN messenger both work fine
from behind the firewall.  Started noticing this some time around
2.0beta2-3

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Comment By: jaygeeboy (jaygeeboy)
Date: 2007-01-30 21:21

Message:
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I got the exact same problem with gaim 1.5.0

I'm under Slackware 11.0 and I compile gaim from source.

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Comment By: ravennolonger (ravennolonger)
Date: 2007-01-30 15:36

Message:
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Any idea why Trillian works where as gaim does not?  Or anything idea how
to fix this?

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Comment By: Daniel Atallah (datallah)
Date: 2007-01-30 14:58

Message:
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At first, I thought that the the "Windows socket error #10036" was
actually the problem, but it turns out that is just the old contents of
'errno' - since 'len' is 0, it doesn't apply.

It looks like he server is simply hanging up.


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