Support Requests item #1672109, was opened at 2007-03-01 16:39
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Category: win32
Group: None
Status: Open
Priority: 5
Private: No
Submitted By: tedsdad (tedsdad)
Assigned to: Nobody/Anonymous (nobody)
Summary: groups and buddies not populating with gaim 2.0.0beta6

Initial Comment:
We are using gaim 2.0.0beta6 with the jabber protocol. We use active directory 
to populate the users' groups and buddies. 
We have a user, who was trying to drop and drag buddies into different groups 
and as a result, the user is not able to see all of her groups and buddies now. 
1) I have tried to have the user add the groups manually, but when she does 
there are no buddies in them. 
2) I have had the user add a buddy manually, but the buddy shows as offline and 
cannot be IM'ed. 
3) I have completely uninstalled the gaim application, including all files and 
folders in  
C:\Documents and Settings\<username>\Application Data\.gaim and in the registry 
and then re-installing the application. 
None of these things have helped. 
Has anyone seen this problem before? 
Any ideas? 
Thank you. 


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