Good time of the day everyone,

When I want to ping a user who appears to be online, away etc., and 
double-click their roster item, they quite often drop down into the offline 
Further down the road I find out from them that they have been offline for 
quite some time when I tried to ping them, even though I was staring at their 
green/amber/red icon for an hour beforehand.
Is the roster update not done on a regular basis? If it matters, I connect to 
Ignite OpenFire Jabber server over XMPP.

Thank you
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