Alex,

This sounds like the XMPP server needs fixing, not gajim. You can test that
by loading a different XMPP/jabber client and seeing if you get the same
response. "remote-server-not-found" means the XMPP server can't find or
connect to the JID (jabber ID) you're requesting.
http://xmpp.org/rfcs/rfc6120.html#stanzas-error-conditions-remote-server-not-found
describes that error. Maybe you changed the hostname or mistyped it when
you reinstalled the server?

Andrew Diederich
andrewd...@gmail.com

On Sun, Nov 13, 2016 at 7:33 AM, info <i...@dressmaker.ca> wrote:

> After a hard drive crash I had to reinstall the XMPP server and restore
> its DB from backup.
> Everything in the server seems to have been restored back to its state
> before the crash, at least the users are there and each of them can still
> connect their Gajim after accepting the new SSL cert.
> But their rosters have an issue: each contact is offline with a red-white
> X icon and their info says
>
> Has errors: remote-server-not-found
>
> How can I purge this state from the roster contacts and let the users
> communicate again?
>
> Thank you
> Alex
>
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