This sounds like the XMPP server needs fixing, not gajim. You can test that
by loading a different XMPP/jabber client and seeing if you get the same
response. "remote-server-not-found" means the XMPP server can't find or
connect to the JID (jabber ID) you're requesting.
describes that error. Maybe you changed the hostname or mistyped it when
you reinstalled the server?
On Sun, Nov 13, 2016 at 7:33 AM, info <i...@dressmaker.ca> wrote:
> After a hard drive crash I had to reinstall the XMPP server and restore
> its DB from backup.
> Everything in the server seems to have been restored back to its state
> before the crash, at least the users are there and each of them can still
> connect their Gajim after accepting the new SSL cert.
> But their rosters have an issue: each contact is offline with a red-white
> X icon and their info says
> Has errors: remote-server-not-found
> How can I purge this state from the roster contacts and let the users
> communicate again?
> Thank you
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