Sure, I'm happy to help, though in the future it's probably best to mail 
galaxy-dev (cc'd for ticket tracking) directly as there are several of us that 
may be able to answer and get a response out sooner.

That said, your problem is likely due to a permissions issue with the new tool 
snapshot(snap-b28be9d5) created yesterday that I've fixed, it should work next 
time you start an instance.  Let me know if this doesn't resolve things for you.



On Feb 14, 2012, at 10:57 AM, wrote:

> I got your email from a [galaxy-dev] entry.  Could I ask you for help with a 
> cloud installation problem or could you point me to the best place to submit 
> the question?  I will describe the problem below but understand if you are 
> not able to provide support.
> Thank you in advance,
> Cameron Brennan, MD
> Human Oncology and Pathogenesis Program
> Memorial Sloan-Kettering Cancer Center
> New York
> Problem:
> I have gotten Cloudman running on EC2 but the “Service Status” shows yellow 
> for Applications (green for Data). The Galaxy Daemon won’t start.  The log 
> points to a problem mounting galaxyTools and indeed when I SSH in, 
> /mnt/galaxyTools is absent.  The log errors are:
> “Cannot retrieve reference to volume ‘None’; setting volume id to None. 
> Error: EC2ResponseError: …’.0fb <… lots of characters> … c3aa9
> And
> Error mounting file system ‘/mnt/galaxyTools’ from ‘/dev/sdg3’, running 
> command ‘/bin/mount /dev/sdg3 /mnt/galaxyTools’ returned code ‘32’ and 
> following stderr” ‘mount: you must specify the filesystem type ‘
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