Perfect-- it works now.  I will email to Galaxy-Dev next time

Thank you,

On 2/14/12 11:50 AM, "Dannon Baker" <> wrote:

>Sure, I'm happy to help, though in the future it's probably best to mail
>galaxy-dev (cc'd for ticket tracking) directly as there are several of us
>that may be able to answer and get a response out sooner.
>That said, your problem is likely due to a permissions issue with the new
>tool snapshot(snap-b28be9d5) created yesterday that I've fixed, it should
>work next time you start an instance.  Let me know if this doesn't
>resolve things for you.
>On Feb 14, 2012, at 10:57 AM, wrote:
>> I got your email from a [galaxy-dev] entry.  Could I ask you for help
>>with a cloud installation problem or could you point me to the best
>>place to submit the question?  I will describe the problem below but
>>understand if you are not able to provide support.
>> Thank you in advance,
>> Cameron Brennan, MD
>> Human Oncology and Pathogenesis Program
>> Memorial Sloan-Kettering Cancer Center
>> New York
>> Problem:
>> I have gotten Cloudman running on EC2 but the ³Service Status² shows
>>yellow for Applications (green for Data). The Galaxy Daemon won¹t start.
>> The log points to a problem mounting galaxyTools and indeed when I SSH
>>in, /mnt/galaxyTools is absent.  The log errors are:
>> ³Cannot retrieve reference to volume ŒNone¹; setting volume id to None.
>>Error: EC2ResponseError: Š¹.0fb <Š lots of characters> Š c3aa9
>> And
>> Error mounting file system Œ/mnt/galaxyTools¹ from Œ/dev/sdg3¹, running
>>command Œ/bin/mount /dev/sdg3 /mnt/galaxyTools¹ returned code Œ32¹ and
>>following stderr² Œmount: you must specify the filesystem type Œ
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