Hi Nate

My galaxy server is installed on Fedora, but the problem with the upload  also 
happens when I access my Galaxy instance from other computers running on 
windows or OS X. On these computers, uploads with firefox/chrome/safary works 
randomly (and rarely), same as when I try from my Fedora machine. Only I.E on 
windows computers allows successful uploads 100% of the time. As a temporary 
solution, I have disabled ajax upload in tools/data_source/upload.xml, which 
allows me to upload data from any web browser (thanks to Daniel Blankenberg for 
this!).

I am at your service if you need me to try more things.

Sincerely

David


> Subject: Re: [galaxy-dev] Problem with get data/uploading file
> From: n...@bx.psu.edu
> Date: Wed, 8 Aug 2012 10:08:41 -0400
> CC: galaxy-dev@lists.bx.psu.edu
> To: david_roq...@hotmail.com
> 
> Hi David,
> 
> We found while creating our VMs for the GCC Training Day that browsers within 
> the VM (Ubuntu 12.04) were not able to consistently upload using the 
> AJAX/Hidden iframe method that Galaxy uses by default.  I'm investigating the 
> problem.  Are you able to upload using Firefox/Chrome/Safari on other OS's, 
> or is the problem specific to Fedora?
> 
> --nate
> 
> On Aug 1, 2012, at 9:33 AM, David Roquis wrote:
> 
> > Hello again,
> > 
> > I've read on the mailing list that some galaxy users are facing the same 
> > problem as I do, and that it seems to be related to the internet browser. 
> > Indeed, I noticed that I have no problem uploading data while using IE 8 or 
> > 9, but that it almost never works with Firefox, Chrome or Safari. I also 
> > noticed that when it doesn't work, the script upload.py is not launched at 
> > all. Could it be a javascript bug?
> > 
> > Thanks again for possible help
> > 
> > David
> > 
> > 
> > From: david_roq...@hotmail.com
> > To: galaxy-dev@lists.bx.psu.edu
> > Date: Mon, 16 Jul 2012 09:50:34 -0400
> > Subject: [galaxy-dev] Problem with get data/uploading file
> > 
> > Dear Galaxy community,
> > 
> > I have a problem with uploading data on Galaxy, using the get data/upload 
> > file tool, and I can't figure out where the trouble comes from. 
> > 
> > Basically, when I try to upload files (size ranging from less than 1 Mo up 
> > to 600 Mo), sometimes it works, sometimes it doesn't (keep uploading 
> > forever), and I don't get any error message when it doesn't work. I can't 
> > find a pattern on when it works or not, it seems pretty random. It don't 
> > think it is related to the files I use, because I tried with different 
> > files, of different types and format, and the exact same file can sometimes 
> > be uploaded, sometimes not. One thing I have noticed is that when the 
> > upload is successful, a file is created in /tmp/, and when the upload runs 
> > forever, no new file appears in /tmp/. 
> > 
> > I have tried a couple of basic things to solve the problem: emptying the 
> > /tmp/, restarting galaxy, deleting permanently my history, etc. Sometimes I 
> > can upload 4-5 files in a row, then it stops working, and some other time I 
> > can't even upload one. When one upload keep running forever, even if I 
> > cancel it, no further uploads will work. I have to stop the uploads and 
> > restart galaxy, but it doesn't work 100% of the time (sometimes I have to 
> > try 2-3 times before I can upload again). 
> > 
> > I am facing this problem on two different instances of galaxy. A 
> > development one that I simply installed on my /home/ using mercurial and 
> > didn't modified at all, and a production one that I just set up following 
> > the Galaxy Team recommendations (using PostgreSQL and nginx with the upload 
> > module, and working on a dedicated Galaxy user account). I am a beginner in 
> > informatics, and since I get no error message, I don't know where to look 
> > for a way to solve this annoying problem. 
> > 
> > Uploading files using data libraries under the admin menu seems to be 
> > working perfectly all the time. 
> > 
> > Thank you very much for your help and advice.
> > 
> > Sincerely
> > 
> > David Roquis
> > Ph.D. student
> > University of Perpignan
> > 
> > 
> > additional info:
> > - I am using the latest version of galaxy, and my OS is Fedora 16
> > - I tried working with and without virtualenv (made no difference).
> > - I don't know if this is related or not, but it seems quite strange to me. 
> > Whenever I try to access "manage jobs" in the admin section (on both 
> > instances), I get the following error message: "This Galaxy instance is not 
> > the job manager. If using multiple servers, please directly access the job 
> > manager instance to manage jobs." How is that possible since I am not using 
> > multiple servers (especially for the development instance, which I haven't 
> > modified at all)?
> > - debug = False is causing me a server error in the history frame (so I use 
> > True instead). 
> > 
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> 
                                          
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