What version of Galaxy are you using? I cannot reproduce the issue using the 
most recent distribution or galaxy-central.

Also, there should be a full stacktrace in your paster.log. Can you share that 
please?

Thanks,
J.
        
On Sep 27, 2012, at 11:05 AM, Liisa Koski wrote:

> Hello, 
> I'm trying to create a custom visualization in Trackster. I am doing the 
> following steps. Visualization -> New Visualization -> Add a Custom Build 
> 
> I get directed to the url below: 
> 
> http://galaxy.ca:8080/user/dbkeys?use_panels=True 
> 
> But the web page says: 
> 
> Server Error 
> An error occurred. See the error logs for more information. (Turn debug on to 
> display exception reports here) 
> 
> My paster.log file shows the following: 
> 
> WSGI Variables 
> -------------- 
>   application: <paste.recursive.RecursiveMiddleware object at 0xf070d90> 
>   paste.cookies: (<SimpleCookie: 
> __utma='99541067.1404064366.1320847925.1320847925.1320857512.2' 
> galaxycommunitysession='eb142648ac45b770e95464ae1d51cc6457899dd48ca7f3e61a826ece0a2b5d2a65f4ac4aabb6e5e9'
>  
> galaxyreportssession='c6ca0ddb55be603a922aa045b4afae662fca8487217f2ea25e5b488dcf5d52aefac5347681c8bf98'
>  
> galaxysession='c6ca0ddb55be603a67ec94afb2c9a07cafdf91af0226f4689d096411ea1bc0c1004977df81ecca90'
>  toolshedgalaxyurl='http://martin.dnalandmarks.ca:8080/'>, 
> '__utma=99541067.1404064366.1320847925.1320847925.1320857512.2; 
> galaxysession=c6ca0ddb55be603a67ec94afb2c9a07cafdf91af0226f4689d096411ea1bc0c1004977df81ecca90;
>  
> galaxycommunitysession=eb142648ac45b770e95464ae1d51cc6457899dd48ca7f3e61a826ece0a2b5d2a65f4ac4aabb6e5e9;
>  toolshedgalaxyurl="http://martin.dnalandmarks.ca:8080/";; 
> galaxyreportssession=c6ca0ddb55be603a922aa045b4afae662fca8487217f2ea25e5b488dcf5d52aefac5347681c8bf98')
>  
>   paste.expected_exceptions: [<class 'paste.httpexceptions.HTTPException'>] 
>   paste.httpexceptions: <paste.httpexceptions.HTTPExceptionHandler object at 
> 0xf0702d0> 
>   paste.httpserver.thread_pool: <paste.httpserver.ThreadPool object at 
> 0x2ae44714c0d0> 
>   paste.parsed_querystring: ([('use_panels', 'True')], 'use_panels=True') 
>   paste.recursive.forward: <paste.recursive.Forwarder from /> 
>   paste.recursive.include: <paste.recursive.Includer from /> 
>   paste.recursive.include_app_iter: <paste.recursive.IncluderAppIter from /> 
>   paste.recursive.script_name: '' 
>   paste.throw_errors: True 
>   webob._parsed_query_vars: (MultiDict([('use_panels', 'True')]), 
> 'use_panels=True') 
>   wsgi process: 'Multithreaded' 
> ------------------------------------------------------------ 
> 
> Any help would be much appreciated. 
> 
> 
> Thanks, 
> Liisa 
> 
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