When they mention the UCSC browser, is your user using the 'Get Data ->
UCSC Main table browser' tool or are they trying the 'display at UCSC main'
link within a dataset in the history panel (which leads to the UCSC genome
browser display application)?
Does this problem still happen or happen in a reproducible way? If you've
seen it happen, could you use firebug (if you use firefox) or the chrome
developer tools (if using chrome) to see if there are any
If you have access to the channing server logs (for galaxy), can you see
any errors around the time this happens?
Thanks for letting us know and for the extra information,
On Wed, Jan 16, 2013 at 5:03 PM, Robert Chase <re...@channing.harvard.edu>wrote:
> Is anyone having trouble with the UCSC data browser? I got the following
> from one of my users:
> Hi guys,
> I try to fetch data from UCSC browser. A summary of my query shows that I
> am getting what I ask for, but when I "Send the data to Galaxy" I am
> returned to the channing galaxy home page and the data never appears in the
> history. When I use public instance, it all works.
> Not sure where the disconnect is.
> Any help would be appreciated.
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Please keep all replies on the list by using "reply all"
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and other Galaxy lists, please use the interface at: