Thank you for the reply.
I do not have any working knowledge of ubuntu and linux commands.
Moreover, I work from a windows computer.
I can see that this problem is being discussed since July12th
When will this bug be solved?
I terminated my cloudman instance with frustration.


Anto Rajkumar, MD, DNB, MRCPsych,
PhD fellow, Department of Biomedicine,
Aarhus university,
8000 C, Aarhus, Denmark.
From: Ravpreet Setia []
Sent: 13 August 2013 17:02
To: Anto Praveen Rajkumar Rajamani;
Subject: RE: [galaxy-dev] Cloudman could not determine the version of Tophat 
and cufflinks.

I think you are experiencing this bug, which is a major problem with the latest 

From: [] 
on behalf of Anto Praveen Rajkumar Rajamani []
Sent: Tuesday, August 13, 2013 4:05 AM
Subject: [galaxy-dev] Cloudman could not determine the version of Tophat and 


Along with the Tophat (could not determine version:
 problem in my cloudman, I experience a similar problem with Cufflinks.
I uploaded a trial BAM file and ran cufflinks 0.0.6. The run failed and I got a 
message that "Could not determine the version of Cufflinks".
When I tried to report the bug using the green bug icon, I get a message "Mail 
is not configured to report this bug".
I updated my Galaxy to and restarted my instance.
My instance is on, but I am unable to analyse my data.
Where do I go wrong?
Kindly help me to solve this problem.
Thank you.

Best wishes,

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