You were right. Restarting all processes solved the problem and Bismark in
now up and running.
2013/9/4 Nate Coraor <n...@bx.psu.edu>
> On Sep 4, 2013, at 10:08 AM, Nikos Sidiropoulos wrote:
> > Hi Nate
> > Yes, it is a multiprocess setup. But is it because we have more than one
> web-servers, handlers or both?
> > Because if it's just the web-servers I could just scale it down to one
> since it doesn't seem necessary with our number of users. It's would be
> nice not to have to restart even for the tool-shed tools.
> The problem in this case is that one of the web server processes loaded
> the shed tool but none of the handlers did. Scaling back to a single web
> process won't solve the problem since the handler(s) will still need to
> load the tool. Unfortunately you'll have to restart all processes (except,
> technically, the one web process which happened to install the tool). The
> only way to avoid the restart is to have a single process for all tasks
> (web serving and job handling), which comes at a performance penalty.
> > Bests,
> > Nikos
> > 2013/9/4 Nate Coraor <n...@bx.psu.edu>
> > On Sep 4, 2013, at 9:17 AM, Nikos Sidiropoulos wrote:
> > > Hi Bjørn
> > >
> > > > that does not look like a bismark error. Is it happen with other
> > > > as well?
> > >
> > > No, I have only experienced it with Bismark.
> > >
> > > > Not sure, sorry. But you should migrate to the new job configuration,
> > > > better sooner than later.
> > >
> > > I am starting to get that idea. There are jobs still running on the
> server. When they're done I'll migrate it and get back to you if the
> problem is fixed or not.
> > Hi Nikos,
> > The old-style configuration is still supported for now. I suspect this
> may be a problem of the tool not loading in the handler application. Are
> you running a multiprocess Galaxy setup? If so, you will need to restart
> all Galaxy processes after installing tools from the tool shed.
> > --nate
> > >
> > > Bests,
> > > Nikos
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