Have you previously used cloudlaunch with success with this account?  If
not, is this a new account created after 12-04-2013?

AWS now defaults new accounts to using EC2-VPC (and it doesn't look like
there's any way to switch back to EC2 classic) and this unfortunately
conflicts with cloudman's security groups -- a known issue that I'm working
on a fix for.

-Dannon



On Mon, Dec 16, 2013 at 10:20 AM, greg <margeem...@gmail.com> wrote:

> Hi guys,
>
> I just did a cloud launch of MSG by going here:
> https://usegalaxy.org/cloudlaunch
>
> I downloaded the pem file as instructed and I can access the galaxy
> admin page now.
>
> However when I try to ssh into it:
>
> $ ssh -i Downloads/cloudman_keypair.pem
> ubu...@ec2-54-196-189-227.compute-1.amazonaws.com
> ssh: connect to host ec2-54-196-189-227.compute-1.amazonaws.com port
> 22: Operation timed out
>
> And the same problem when I use the IP address.
>
> I also can't ping the above address nor the IP address.  It just says
> request time out.
>
> Thanks,
>
> Greg
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