Dear Galaxy Dev

One of our users has managed to lock himself out of his Custom Builds. 
An 'Internal Server Error' appears and this shows up in the web process log:

---

Error - <type 'exceptions.IOError'>: [Errno 2] No such file or 
directory: '/phengs/galaxy/database/files/000/127/dataset_127764.dat'
URL: http://158.119.147.85/user/dbkeys
File 
'/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/middleware/error.py',
 
line 149 in __call__
   app_iter = self.application(environ, sr_checker)
File 
'/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/eggs/Paste-1.7.5.1-py2.6.egg/paste/recursive.py',
 
line 84 in __call__
   return self.application(environ, start_response)
File 
'/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/eggs/Paste-1.7.5.1-py2.6.egg/paste/httpexceptions.py',
 
line 633 in __call__
   return self.application(environ, start_response)
File 
'/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/base.py',
 
line 132 in __call__
   return self.handle_request( environ, start_response )
File 
'/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/base.py',
 
line 190 in handle_request
   body = method( trans, **kwargs )
File 
'/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/__init__.py',
 
line 98 in decorator
   return func( self, trans, *args, **kwargs )
File 
'/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/webapps/galaxy/controllers/user.py',
 
line 1680 in dbkeys
   chrom_count = int( open( chrom_count_dataset.file_name ).readline() )
IOError: [Errno 2] No such file or directory: 
'/phengs/galaxy/database/files/000/127/dataset_127764.dat'


CGI Variables
-------------
   CONTENT_LENGTH: '0'
   HTTP_ACCEPT: 
'text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8'
   HTTP_ACCEPT_ENCODING: 'gzip'
   HTTP_ACCEPT_LANGUAGE: 'en-GB,en;q=0.8,en-US;q=0.6,de;q=0.4'
   HTTP_CONNECTION: 'Keep-Alive'
   HTTP_COOKIE: 
'galaxysession=c6ca0ddb55be603a1e24419432331618f5a7191d55ca4813cd28cd8c84abb88b122c85b9044b10ba'
   HTTP_HOST: '158.119.147.85'
   HTTP_REFERER: 'http://158.119.147.85/root'
   HTTP_USER_AGENT: 'Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 
(KHTML, like Gecko) Chrome/39.0.2171.71 Safari/537.36'
   HTTP_VIA: '1.1 TMGCOL001'
   HTTP_X_FORWARDED_FOR: '158.119.150.18'
   HTTP_X_FORWARDED_HOST: '158.119.147.85'
   HTTP_X_FORWARDED_SERVER: 'bioinformatics-galaxy.phe.org.uk'
   ORGINAL_HTTP_HOST: 'localhost:8084'
   ORGINAL_REMOTE_ADDR: '127.0.0.1'
   PATH_INFO: '/user/dbkeys'
   REMOTE_ADDR: '158.119.150.18'
   REQUEST_METHOD: 'GET'
   SERVER_NAME: '0.0.0.0'
   SERVER_PORT: '8084'
   SERVER_PROTOCOL: 'HTTP/1.1'


WSGI Variables
--------------
   application: <paste.recursive.RecursiveMiddleware object at 0x8fe2c90>
   is_api_request: False
   paste.cookies: (<SimpleCookie: 
galaxysession='c6ca0ddb55be603a1e24419432331618f5a7191d55ca4813cd28cd8c84abb88b122c85b9044b10ba'>,
 
'galaxysession=c6ca0ddb55be603a1e24419432331618f5a7191d55ca4813cd28cd8c84abb88b122c85b9044b10ba')
   paste.expected_exceptions: [<class 'paste.httpexceptions.HTTPException'>]
   paste.httpexceptions: <paste.httpexceptions.HTTPExceptionHandler 
object at 0x8fe2510>
   paste.httpserver.thread_pool: <paste.httpserver.ThreadPool object at 
0x9332210>
   paste.recursive.forward: <paste.recursive.Forwarder from />
   paste.recursive.include: <paste.recursive.Includer from />
   paste.recursive.include_app_iter: <paste.recursive.IncluderAppIter 
from />
   paste.recursive.script_name: ''
   paste.throw_errors: True
   request_id: '965c3b007ecc11e4b771005056983c1e'
   webob._parsed_query_vars: (MultiDict([]), '')
   wsgi process: 'Multithreaded'

---

The file it is looking for (dataset_127764.dat) is indeed not there and 
I suspect that once it contained a genome of a custom build that this 
user had added. How it was removed I cannot tell.

I don't need to get this particular genome back, but I need to stop 
Galaxy from looking for it, so that the user can get back into the 
interface. Does anyone know how I can wipe all Custom Builds for a given 
user?

Thanks a lot for your help
Best regards
Ulf

-- 
Ulf Schaefer, PhD
Bioinformatics Scientist
Bioinformatics Unit - Infectious Disease Informatics
Public Health England
61 Colindale Ave
London NW9 5EQ
ulf.schae...@phe.gov.uk
Tel: 020 832 77296
http://www.gov.uk/phe
Protecting and improving the nation’s health

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