That was quite easy; Just changing:

diff lib/galaxy/tools/errors.py.orig lib/galaxy/tools/errors.py
<         frm = to_address
>         #frm = to_address
>         if email is not "":
>             frm = email
>         else:
>             frm = to_address



2015-05-06 10:28 GMT+02:00 Rémy Dernat <remy...@gmail.com>:

> Hi,
> We run a galaxy server locally. When a user want to send an error through
> galaxy GUI "Report this error to the Galaxy Team" . We do not have any
> anonymous/guest users (not allowed). So we are sure that the content of the
> email textbox is always effective.
> The problem is that we use a remote helpdesk program that is using email
> piping to retrieve the email and convert it to a ticket. When we want to
> process galaxy ticket "GALAXY TOOL ERROR REPORT" the sender address is
> always the address "error_email_to" from the configuration file galaxy.ini
> / universe.ini
> So we can not replay into our helpdesk program, because the answer would
> be send to the address "error_email_to" and not to the user.
> Is there a way to get the real email address from the user who reported
> the error instead of this address ?
> Or, if it is not possible, could it be plan in the future galaxy release ?
> Or, eventually, if this is easy to do, what python file should I modify ?
> Best regards,
> Remy
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