Hi Carl,

Thanks for getting back to me!

   - The galaxy version is "release_2013.01.13".
   - The user logged into their galaxy account and saw that their history
   wasn't loading on the right-hand side. She got that error message when she
   clicked on settings and tried to view saved histories.
   - It's not an imported history, she has had the same history since she
   first logged in.

Thanks for any advice you might have!
Cheers,
~Lina

On Mon, Jul 13, 2015 at 11:24 AM, Carl Eberhard <carlfeberh...@gmail.com>
wrote:

> Hi, Lina
>
> Apologies for the delay. A few questions, please:
>
>    - What version is your Galaxy instance running?
>    - What URL or operation is the user trying when they get that error?
>    Is it just the 'Analyze Data' page or something else like
>    '<galaxy>/history/view?id=<id>'?
>    - Is the history imported? Is it accidentally/possibly from a
>    different user/account?
>
>
>
> On Tue, Jul 7, 2015 at 3:19 PM, Lina L Faller <lina.fal...@gmail.com>
> wrote:
>
>> Hi all,
>>
>> I am new to maintaining the galaxy server at my institute and a user
>> emailed me that they get the following error message when trying to view
>> their history:
>>
>> "Either you are not allowed to view this history or the owner of this
>> history has not made it accessible."
>>
>> Is there a way to modify access privileges of the users' histories?
>>
>> Thanks for any advice!
>> ~Lina
>>
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