Hi Mark,

The suggestions Kathy has given are all exactly on target. In addition, after purging, it may take up to a few hours (but usually less) for the database to fully update.


If you need help, this wiki has help, including a screencast that walks through how to check for deleted/purged histories. Sometimes an entire deleted (but not purged history) can be the hidden data source.
http://wiki.g2.bx.psu.edu/Learn/Managing%20Datasets#Delete_vs_Delete_Permanently

If you still need help after deleting permanently/purging and giving it some time to update, please write back and I can examine your account in more detail and help out.

Best,

Jen
Galaxy team

On 10/8/12 7:50 AM, Mark Lindsay wrote:
Despite clearly all my files and histories, the history is red (using 100%) and 
stating 'You are over your disk quota'.

Is there a way to remedy this situation?

Mark
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

   http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

   http://lists.bx.psu.edu/

--
Jennifer Jackson
http://galaxyproject.org
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

 http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

 http://lists.bx.psu.edu/

Reply via email to