To be clear, your admin user still works on this instance but another one does 
not?  If this is the case, can you log in as the admin user (and, if not, 
simply register a new user and make it an admin) and take a look at the user 
list in the admin panel?

To get to the user list when in Galaxy, just click "Admin" at the top and then 
"Manage Users".  Are there users listed?  If your user is listed but you're 
unable to log in, you can reset your password here.

-Dannon


On Dec 31, 2012, at 10:41 AM, "Sun, Wenping [USA]" <sun_wenp...@bah.com> wrote:

> Hello,
>  
> I have galaxy cloudman running and had tried one time success to log in to 
> retain the previous data and history after re-launching followed by 1sttime 
> restart. Today I am re-launching again along with the correct size of ebs 
> volumes that I adjusted earlier. However, my login is not recognized at all 
> (“error:no such user….”). I tried several time of terminating and restarting 
> and it is still the same. My admin which is same as the login was able to 
> retained every time. What’s the issue with the log in??
>  
> It is taking time to repeat previous data/history. I need your help to 
> retrieve my login.
>  
> Thank you in advance,
> Kathryn
> ___________________________________________________________
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___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

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