Hello Naveed,

The public Main Galaxy instance at https://main.g2.bx.psu.edu (usegalaxy.org) has been very busy for the last week or so. NGS jobs, such as BWA/Bowtie mapping jobs, are among those that have the longest queue times.


The best strategy is to launch the most important jobs first, then leave them completely alone in the grey "waiting to run" state until they execute and complete. Stopping/restarting a job effectively loses your prior placement in the queue and moves the job to the end.

Jobs are distributed evenly among all users. To keep this fair, and prevent misuse, when more than one account is detected for a user, all accounts are deleted. This monitoring occurs at regular, frequent intervals:
http://main.g2.bx.psu.edu/static/terms.html
http://wiki.galaxyproject.org/Main#User_data_and_job_quotas

If your work is very urgent, then a local or cloud instance is recommended. Another public Galaxy site could also be an option if it has the tools you need, but each is different and you will need to review/test if they fit your needs. This wiki has links with more information about all of these options:
http://wiki.galaxyproject.org/Big%20Picture/Choices

I included a bit more information here than usual, since I know that many users are also experiencing delays, and this reply will likely be helpful for them as well. I can let you know that we are aware that this situation is not ideal and also that we are actively working on a strategy to better accommodate peak usage going forward. The public Main instance will never be able to handle all of everyone's analysis needs (world wide!), no single system ever could, but some improvements are possible and will be deployed in the near term.

Take care,

Jen
Galaxy team

On 1/24/13 5:42 AM, naveed ahmed wrote:
Dear Sir/Madam

Greetings,

This is to inform you that i am the user of galaxy user with an user id
naveed...@yahoo.com

where as when i run NGS Mapping, for my sample with BWA or Bowtie
illumina, it keep on job waiting for more than 24-48hrs, even though the
time pass the application is not working. I tried with other samples
even though the problem is persisting.

Concerning this i request you to let me how to solve this problem.

your return  confirmation would be highly appreciable...

with warm regards


*Naveed Ahmed Syed *
*
*email: naveed...@yahoo.com
*
*P****Reduce, Reuse, Recycle, Respect - Think before you print**.*
*


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___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

 http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

 http://lists.bx.psu.edu/

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