Hi Gema,

This is the support email for the public Main Galaxy instance at usegalaxy.org (https://main.g2.bx.psu.edu/).


To get help with this other public Galaxy instance, it would be best to contact them directly for help.
http://wiki.galaxyproject.org/PublicGalaxyServers

They have two "troubleshooting" contacts listed at their welcome page here:
http://nebula.curie.fr/

Good luck,

Jen
Galaxy team

On 5/9/13 8:38 AM, Gema Sanz Santos wrote:
Hello,

I'm using Nebula and when I try to use the annotation tools (genomic annotation and gene annotation in NGS annotation menu) I got always this error despite of the bed file that I use:

An error occurred running this job:/Unable to run this job due to a cluster error/
/
/
I also got this error message for everything that I try, even upload data sets (which I can not upload anymore)

Could you indicate me how to solve this?

Regards,
Gema



___________________________________________________________
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--
Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org

___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:

  http://galaxyproject.org/search/mailinglists/

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