Dear Galaxy Main Community,

We apologize for recent FTP login issues, but are glad to report that a solution is now in place.


*May 29th 2013 FTP login resolution*

 *

   *Issue*: FTP login failed for user accounts newly created or that
   had passwords
   updated during the time frame May 20th - May 29th.

 *

   *Solution*: Change your Galaxy password using the form on the Main
   <http://wiki.galaxyproject.org/Main> instance
   at http://usegalaxy.org

     o

       User -> Preferences -> Manage your information

     o

       On the "Manage User Information" form, change your password

     o Wait ~20 minutes for the server to update, then use FTP with the
       new credentials
 *

   *How to use FTP Upload <http://wiki.galaxyproject.org/FTPUpload>*

 *

   /Share notice/: http://bit.ly/ftpmay29


Thanks for using Galaxy,

The Galaxy Team <http://wiki.galaxyproject.org/GalaxyTeam>

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