I too have been repeatedly receving the FTP error as reads in the subject line 
of the email when trying to connect. I've done everything possible to end all 
connections, and still get this error.
Could you advise if there is any other step that I can take to reset 
connections? I had a file upload going, but it ended about half-way through and 
notified me to re-try login. I did try the log on again, and ended up receiving 
the FTP error message and have been unable to connect since (3 days ago).

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