Hi Meike,

Our apologies for the server issues, these were transitory for a short window but should be fine now.


The issue with history pane updates are unrelated to the deletion/purging of data. The expectation is that the database can take up to a few hours to update quota usage after permanently deleting/purging data - this is dependent on overall server load and often is much quicker. You hopefully have already seen this updated by now. The history pane display was the issue on our side.

Help with deleting data is on this wiki, see section #8. Permanently deleting/purging data is the only way to impact quota usage. The Managing Histories video shows how to find data that is deleted, but not permanently deleted.
https://wiki.galaxyproject.org/Learn/Managing%20Datasets
http://vimeo.com/galaxyproject/managehistories

Thanks!

Jen
Galaxy team

On 3/12/14 11:58 AM, meike.l...@mdc-berlin.de wrote:
Hello,

I deleted some files, because I reached 100% of the data volume I could use; my actual volume is 76 GB. I'm waiting now for an update from the server, that I reduced the data volume and can continue with my analysis. But I got a red note on the history for several times, that the update failed and that I should contact you, when it does so. What could I do now, to get an update from the server?
Thanks in advance!

Best,
Meike


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___________________________________________________________
The Galaxy User list should be used for the discussion of
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