Hi Scott,

I am sorry that you have been having problems - and hope that I can help.

I just tested FTP right now - and it is working for me. My guess is that the server name being entered is incorrect. You want this to be "usegalaxy.org" (not "usergalaxy.org") for the main public site (or be whatever the base url is for the other public servers, that are supporting FTP, you may be using). On any server, this is generally noted on the 'Upload File' tool itself, in the FTP section paragraph. This is the section for the public server:



The window on this tool is only appropriate for two types of upload functions, either typing in text or entering a remote URL where data is available. This remote URL could be to a FTP server, but the process is different from loading local data (on your own computer) via FTP to the Galaxy server.

The video (also linked from the wiki) for this tool demonstrates all four methods for loading data. The first method is a basic browser upload of a small file - which seems to be what you are asking about - how can I help more with this part?
http://vimeo.com/galaxyproject/upload

For deleting data, you can either delete individual datasets or complete histories. Which are you having trouble with? There are two videos on this wiki about datasets/histories, but it sounds like they are not covering the part you need to know. If you want to provide more details, I can try to help.
https://wiki.galaxyproject.org/Learn/Managing%20Datasets

The server has been problematic this week, due to circumstances out of our direct control, so if you had problems earlier, trying again is most likely a good first pass solution. You can follow our Twitter feed for updates about Main @galaxyproject - posted on our wiki here: https://wiki.galaxyproject.org/Galaxy%20on%20Twitter

Usability matters, so helping you to get these operations working will probably help others as well. And I can add into our documentation what is unclear or missing. Plus most of our wiki is open - community members are encouraged to add new pages or comments to fill in/share help ideas.

Thanks!

Jen
Galaxy team

On 3/12/14 2:11 PM, Scott Tighe wrote:
Jennifer

It is a total mystery how to get data uploaded. Just like it is a total mystery how to delete it. Spent an hour and a half reviewing your tutorials and trying FTP. The FTP does not work anymore and if you put the term usergalaxy.org in to the FTP window, it does not like that. The tutorials were not useful and appear to be based on FTP. Maybe you could do a tutorial on how exactly to upload like 10gB.  Arrggg

Thanks
Scott Tighe
Senior Core Laboratory Research Staff
Advanced Genome Technologies Core
NextGen Sequencing/Flow Cytometry
University of Vermont and Vermont Cancer Center
149 Beaumont ave
Health Science Research Facility 303/305
Burlington Vermont 05405
802-656-2482 (AGTC)
On 3/12/2014 1:17 PM, Jennifer Jackson wrote:
Hi Scott,

Is the 'Get Data -> Upload File' tool no longer functioning for you? Can I help with using Main or is this on a local/cloud instance that needs to be set up?
https://wiki.galaxyproject.org/Support#Loading_data

It is correct that the addition upload methods via the "Load Data" process - found at the top of the tool panel - are not included in our tutorials/vidoes yet. This is very new set of methods (first was placed on Main at the end of January) and may still undergo some changes. We expect this to stabilize near-term and then be documented. Both tools will continue to co-exist.

If there are any usage question right now (you or others) please let us know and we can help. The functions are either the same or very similar to the 'Upload File' tool, just presented in a different pop-up interface, plus now include convenience/feedback features.

Thanks!

Jen
Galaxy team

On 3/12/14 12:57 PM, Scott Tighe wrote:
For all users:

The tutorial on uploading data is incorrect. I do not think they have updated "how to upload data" yet.

Scott
Scott Tighe
Senior Core Laboratory Research Staff
Advanced Genome Technologies Core
NextGen Sequencing/Flow Cytometry
University of Vermont and Vermont Cancer Center
149 Beaumont ave
Health Science Research Facility 303/305
Burlington Vermont 05405
802-656-2482 (AGTC)

-- 
Jennifer Hillman-Jackson
http://galaxyproject.org


-- 
Jennifer Hillman-Jackson
http://galaxyproject.org

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