All sales and support e-mails are answered as quickly as 
possible.  We try to make sure this is always within two business 
days, but frequently answer these sorts of inquiries even on the 
weekends.  I do see Christian's message in the queue and should be 
getting to it at some point during this weekend.  It came in on 
Thursday evening.Bill, I do not see any correspondence from you, so 
please resend to [EMAIL PROTECTED] or 
[EMAIL PROTECTED]
And to everyone, I'm not saying this was necessarily the case in 
these situations, but one common problem I've noticed is people 
sending messages to the wrong addresses, which more often than not 
never get to the intended recipient.  Please use the e-mails listed 
at the contact page at the web site, and not the abbreviated 
dracoent.com domain for correspondence.  We'll be setting up some 
mail forwarding capability for the other domain soon, but those are 
not fully in place as of now.  Tech Support and general game 
discussion should be directed to the Online Community.  Only sales 
and licensing issues should ever be sent via e-mail, unless one of 
the Draconis staff have directed you to do so, in the event of 
working out a particularly difficult technical issue.
Thank you for your continued support.  All of the people, of which 
there are many now, who work or volunteer at Draconis appreciate it, 
and are committed to delivering the best games possible to you all.

At 12:47 PM 7/1/2006, you wrote:

>Yes, I have attempted to contact them twice in order to get the new
>registration keys for the updated ESP titles that were originally sent on
>the three-pack CD.  Never have gotten a response, and the last time I tried
>contacting them was around a month ago.
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
>Behalf Of Christian
>Sent: Friday, June 30, 2006 5:40 PM
>To: [email protected]
>Subject: [Audyssey] Contacting Draconis Entertainment sales
>
>Hello all gamers,
>I am just wondering if any of you have written to the Draconis entertainment
>sales email address?
>I wrote to them a few days ago but with no reply as of yet.
>Has any of you who placed an order for Monkey Business with ESP got all the
>updates?
>I have not since it was the CD I got.
>All the best,
>Christian
>
>
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>
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