Lee,

We have no record of any orders under your name in years. If it was ordered, 
perhaps under a different name, you should check your junk or spam folder, as 
sometimes emails get filtered by mistake. It will have been sent to the email 
address of whoever purchased the game. If you do not have it, you can submit a 
support ticket at:

http://help.dracoent.com

and be sure to tell us what name the game was ordered under. Please use our 
Help Desk.

On Apr 28, 2013, at 5:38 AM, [email protected] wrote:

> chris since then i paid for a new ten pin alley but i did not get any  
> registeration info
> 
> your friend  lee  
> 
> 
> In a message dated 4/27/2013 6:23:51 P.M. Eastern Daylight Time,  
> [email protected] writes:
> 
> Hi  Lee,
> 
> Actually, you recently wrote to us because you lost your key. We  do not 
> replace registration keys anymore. We ask users in their registration  email 
> to please backup their registration information to a safe place. We were  
> getting absolutely swamped with replacement key requests, and had to adopt  
> that policy, since our older titles were never hardware locked.
> 
> Sorry  for the inconvenience.
> 
> 
> On Apr 27, 2013, at 5:46 PM,  [email protected] wrote:
> 
>> chris i ordered the game but i did not  get  the registration info  .
>> 
>> your friend   lee  
>> 
>> 
>> In a message dated 4/27/2013 4:31:18 P.M.  Eastern Daylight Time,  
>> [email protected] writes:
>> 
>> Good  evening all.
>> I am not asking for help, since I am  on to it with Draconis,  but can 
>> anyone duplicate the  following.
>> 1. Order yourself the  registration information for  Ten Pin Alley.
>> 2. Once you have received the  registration  information, copy exactly 
>> what is given, then paste it into  the  appropriate fields in the program.
>> 3. At my end, it just will  not  work.
>> I have heard of problems running this game under  Windows Xp, but I am  
>> using Windows 7 64 bit so that shouldn't  matter.
>> Any responses will be  greatly appreciated.  Thanks!
>> Chris.
>> -- 
>> 
>> Christopher   Hallsworth
>> E-mail and  Facebook:
>> [email protected]
>> Skype:
>> chrishallsworth7266
>> Twitter:
>> http://www.twitter.com/@christopherh40
>> Find  my  blog at
>> challsworth2.wordpress.com
>> 
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