Without a lot more info there's not much I can say. If you can get a copy of 
the screen contents and email it to me off list, I can take a look and try 
to be a bit more helpful. I've never had any issues like this in the past.

--------------------------------------------------
From: "loriduncan" <lori_dunca...@hotmail.com>
Sent: Thursday, December 03, 2015 18:12
To: "Gamers Discussion list" <gamers@audyssey.org>
Subject: Re: [Audyssey] Installing Adobe Flash player

Thanks John, but Adobe is being mean and not letting me passed that first
screen.
>From Lori.

-----Original Message----- 
From: john
Sent: Thursday, December 03, 2015 11:02 PM
To: Gamers Discussion list
Subject: Re: [Audyssey] Installing Adobe Flash player

If I'm correct, you're being nicer to the computer than you have to be:
As a rule of thumb installers don't like programs running when they try to
set up new programs, so they can modify files that those programs may be
accessing. Therefore, they tell you to close the programs (that's why "close
any open programs" is endemic to every installer you see).
You don't have to be this polite - just close what you can, go ahead and
proceed with installation regardless of its warnings, and reboot afterwards
if it makes you.
If the installer won't let you get past that first screen then you've
probably got a different issue that I'm not immediately familiar with.

Hope this helps,
John

--------------------------------------------------
From: "loriduncan" <lori_dunca...@hotmail.com>
Sent: Thursday, December 03, 2015 17:54
To: <gamers@audyssey.org>
Subject: [Audyssey] Instaling Adobe Flash player

Hi everyone, I know this question isn't strictly game related, but I'm
really struggling to find help anywhere else.  I'm trying to install Adobe
flash player on windows 7 so I can listen to things like book samples from
audible.com, and the content from the bbc Iplayer, but when I run the
installer I get the following message
please close the following programs skypeflashplayer19ax_qa_install, I go
into task manager and close skype no problem, but the only flash player
window which is open is the instaler itself, and when I close it, it aborts
the instalation and then the actual flash player web page shows up, but only
when I close the instaler.  I've tried saving the .exe file and running it
from my desktop, but with the same result.  I've also tried downloading
google crome as I hear flash player is installed with that, but it's asking
me to sign into my google account which I don't have.

Perhaps someone could tell me how to get round this problem.  It'd help if
the bbc and audible realised flash is old hat now and to ditch it as it's
not blind-friendly at all, but until they do I'm stuck.
I've tried using firefox too, but it hasn't worked and I still get the same
message.
Thanks from Lori.


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