Hi, this is the reply I received when I wrote to Freedom Scientific with
regard to my problems between Jaws and VIP MUD. Below the reply is my
message to them. Now I'm not sure if the reply is correct or accurate
which is why I'm sending it to you. Let me make clear that I think he
was attempting to help me out, but I have a sneaky suspicion he doesn't
do any role playing nor does he use MUD clients. Regards, Kim Friedman.

-----Original Message-----
From: Freedom Scientific Support [mailto:supp...@freedomscientific.com] 
Sent: Thursday, November 17, 2011 4:03 AM
To: kimfr...@verizon.net
Subject: FW: Can you help me out?




Dear Kim
 
Thank you for contacting Freedom Scientific technical Support. I'm not
familiar with this game software. However, I recommend using the
convenience OCR feature to see if it helps you in this window. Try
performing the
insert+spacebar followed by the letter o and then s for scanning the 
insert+screen
or w for the window. At this point, you can use your arrow keys to
navigate the screen. As long as you don't press another key, you can
move to a desired section of the screen and press the NumPad / key to
click on a desired item. See if this help you with your game.



Be sure to include all previous correspondence pertaining to this matter
when replying to this message so that we might better assist you. 
 
 Regards,
Mr. Tracey Jackson,
Technical Support Specialist
Freedom Scientific

Phone support: 727 803 8600, option #2
E-mail Support: supp...@freedomscientific.com
<mailto:supp...@freedomscientific.com>
Visit our website at:
http://www.freedomscientific.com/


-----Original Message-----
From: Kim Friedman [mailto:kimfr...@verizon.net]
Sent: Tuesday, November 15, 2011 9:47 PM
To: Freedom Scientific Technical Support
Subject: Can you help me out?

Hi, first of all, thanks so much for resolving that ResearchIt issue. I
have been trying to use it while proofreading and when I typed in a word
found in the text and pressed enter, it was as if there was nothing
whatever in the window. Now knowing that there were no results helps a
lot. That being said, however, I have been having problems with Jaws
when using VIP MUD. When I go into a game, and I use the arrow keys, I
can't read any text. It's as if the screen is blank and I'm sure that
isn't the case. I think this problem has existed since Jaws 11 for me.
Is there any techie on the staff who likes to use MUDS and has Jaws 13
on his/her system and is acquainted with VIP MUD and other MUD clients?
I'm finding it quite frustrating when attempting role playing. I feel as
if I'm going nowhere. The whole weird thing is that my settings insofar
as I know is consistent with other users of VIP MUD yet the arrow keys
and the reading keys aren't functioning from within a game. Regards, Kim
Friedman.



-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 10.0.1411 / Virus Database: 2092/4020 - Release Date: 11/16/11



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