Revision: 19894
          http://sourceforge.net/p/gate/code/19894
Author:   ian_roberts
Date:     2016-12-23 15:22:02 +0000 (Fri, 23 Dec 2016)
Log Message:
-----------
Reworked the "available services" and pricing sections

Modified Paths:
--------------
    userguide/trunk/cloud.tex

Modified: userguide/trunk/cloud.tex
===================================================================
--- userguide/trunk/cloud.tex   2016-12-23 02:22:04 UTC (rev 19893)
+++ userguide/trunk/cloud.tex   2016-12-23 15:22:02 UTC (rev 19894)
@@ -98,67 +98,66 @@
   {\bf developers, users, third party suppliers} and so on is second to none.
 \end{itemize}
 
+
 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
-\sect[sec:family:cloud-buy]{How to buy services}
+\sect[sec:family:cloud-what]{What GATE Cloud offers}
 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 
-\begin{figure}[htb!]
-\begin{center}
-\includegraphics[width=0.7\textwidth]{shopping-stages.png}
-\end{center}
-\caption{Shopping stages}
-\label{fig:cloudshopping}
-\end{figure}
+The GATE Cloud platform offers two main kinds of services:
 
-Before you can buy any of our cloud based offerings you need 
-to create an account on GATE Cloud, use the Register link 
-at the top right of any page and follow the instructions.
+\begin{itemize}
+\item Dedicated virtual servers which you can rent to collect social media
+  data, or run the GATE \Mimir\ indexing and search system (see
+  chapter~\ref{chap:mimir})
+\item Text annotation pipelines for various different text processing tasks,
+  accessible in two ways
+  \begin{itemize}
+  \item Process single documents free of charge using a REST API and receive
+    the annotations back immediately
+  \item Process larger batches of documents asynchronously on a pay-as-you-go
+    basis, using one of our pre-packaged pipelines or uploading your own.
+  \end{itemize}
+\end{itemize}
 
-Once registered and logged in you can browse through the shop 
-and decided on the services you wish to purchase.
+The document processing API is free of charge but quota controlled, the batch
+processing service has no volume limits, you simply pay for the compute time
+used.
 
-The shop does not handle money but works instead with vouchers bought from the
-\htlink{http://onlineshop.shef.ac.uk/browse/product.asp?catid=25\&modid=1\&compid=1}
-{University of Sheffield's on-line shop}. Vouchers are available in multiples 
of
-\textsterling 5; the amount you need to purchase will depend upon the services
-you wish to use.  Once you are ready to buy time on GATE Cloud create an 
account
-with the University shop and then buy the appropriate amount credit vouchers. 
Be
-sure to use the same email address when buying vouchers as when registering for
-a GATE Cloud account so that credit you purchase can automatically be added to
-your GATE Cloud account.
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\sect[sec:family:cloud-buy]{Using GATE Cloud services}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 
-Once you have enough credit you can click through to the checkout where you 
can review 
-your basket before finalizing your order.
+The GATE Cloud platform is designed to make it easy for you to explore the
+available resources and experiment with them to find one (or more) that suits
+your needs. You can browse the available services and filter the pipelines and
+dedicated servers by tag. You can "try before you buy" -- the detail page for
+each pipeline has a simple tool to allow you to paste in or upload a small
+sample of text, run the pipeline over the text, and browse the resulting
+annotations.
 
-Annotation job purchases should appear instantly within your dashboard. 
Teamware 
-servers take a little longer to create and we will e-mail you when the server 
is 
-ready for use.
+Once you have found a pipeline of interest you can use the on-line REST API to
+process documents free of charge.  The basic quota allows you to process 1,200
+documents per day at an average rate of 2 per second, but higher quotas are
+available for research users or by commercial arrangement with the GATE team.
+To use the API, first sign up for an account on GATE Cloud, then visit your
+account management page to generate an API key.  There are links to client
+libraries and API documentation on the GATE Cloud site.
 
-All past purchases can be monitored and controlled via your dashboard.
+For other services -- batch processing with one of the standard pipelines or
+one of your own, and dedicated Twitter collection or \Mimir\ servers -- you
+will need to buy credit vouchers from the
+\htlink{http://onlineshop.shef.ac.uk/browse/product.asp?compid=1\&modid=1\&catid=97}
+{University of Sheffield online shop}.  Vouchers are available in any multiple
+of \textsterling 5, and you can buy additional vouchers at any time.  Note that
+you \emph{must} use exactly the same email address on the University shop as on
+your GATE Cloud account, in order for us to be able to match up your purchases
+and apply the credit to your account automatically.
 
-%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
-\sect[sec:family:cloud-pricing]{Pricing and discounts}
-%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
- 
-We run your jobs in the cloud and we pass on the cloud costs, plus a small
-premium. We do not have our own private cloud, so each job we run costs us
-money. Therefore we can't run a zero cost service, but we \emph{do} supply
-{\bf discounts and freebies} for people wanting to try the service. To get a
-discount:
+As with the free quotas, we can offer discounts on the price of paid services
+for research users -- contact us for more details.
 
-\begin{itemize}
-\item create an account
-\item use \htlink{https://cloud.gate.ac.uk/info/contact/}{the GATE Cloud 
contact page} 
-to send us your user name and request for discount
-\item we apply a pricing rule to your account
-\item you then shop in the normal manner, as described in 
-Section~\ref{sec:family:cloud-buy} above.
-\end{itemize}
 
-A last word on pricing: the underlying software is all open source, so there's
-nothing to stop you rolling your own if you can't afford the cloud costs.
 
-
 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 \sect[sec:family:cloud-annotation-jobs]{Annotation Jobs on GATE Cloud}
 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

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