I maintain two GNATBox's, one locally (GB-Flash Version: 3.2.5s) and one at our Co-Lo facility (GNAT Box Version: 3.0.3), the local GB-Flash is a new installation. Since installing the Flash version my users have been having FTP problems, we build and host web sites for customers at our Co-Lo facility and my users often download or upload whole sites. The problem we see is a time out issue our server will stop responding for a certain amount of time and the ftp sessions are closed, midpoint through the file transfer, not closed by the server just arbitrarily closed.
We have Macintosh clients and Windows clients, using a variety of ftp client software, the problem is intermittent but across the board effecting all clients. At first I tried debugging this issue at the client level, exhausting that I moved on to debugging the server (MS 2000 IIS 5.0) I upped the timeouts to 10 minutes still no resolution. Since the problem started after installing the GB-Flash, I now suspect it could be the problem; we replaced an older GNAT Box Version: 3.0.3 with this new version of GB-Flash. I tested ftp from a remote location, a location with no firewall and their was no ftp problem. I have read the manual and it looks like I must change timeout values via the "console interface" only. I usually like to do configurations via the GBadmin. Can you all give me any advice here? Do you think the default timeout settings could be the source of my problem? Am I asking fro trouble messing with these default settings? --------------------- Tom Sparks Network Administrator POP! Multimedia 206.728.7997 tel 206.728.1144 fax www.popmultimedia.com
